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FAQ’S
Have a question?
We hope you’ll find the answer here, but if not, please contact us at support@damanci.com.

 

Shampoo & Conditioner
What makes DAMANCI Magnify Shampoos and conditioners special?

There are no harsh chemicals, free of parabens, sulfate, salt and are color-safe. Both contain a daily-use formula infused with natural ingredients that promote hair growth and help to bring back healthy and younger-looking hair.

What type of shampoo/conditioner should I use after DAMANCI® Treatments?

We recommend using our DAMANCI® Magnify Sulfate-Free Shampoo & Conditioner formulated to ensure the longevity of the results.

How often can I use DAMANCI® Clarifying Shampoo

Use our Clarifying Shampoo once a week or as desired to reduce oiliness in hair. It also removes heavy, dulling residue caused by shampoos, conditioners, styling products, impurities and toxins in the environment. It will leave your hair feeling extremely fresh after a single wash.

Can I use DAMANCI® Clarifying Shampoo before DAMANCI Treatments?

Yes, it’s a Pre-treatment Shampoo which cleanses the hair, opens the cuticle for maximum absorption and prepares the hair for DAMANCI Treatments.

 

Hair Traetment
What are DAMANCI® Treatments?

Our empowerment-positive, clinically-tested complex produces younger-looking hair and ensures its longevity. The results are instant, with the following effects: incredible softness, elasticity, brightness and vitality while leaving the hair silky smooth.

What does Empowerment-Positive mean?

DAMANCI is focused on empowering women. Our product line is empowerment-positive because it brings out the best of your hair naturally, as it was before years of treatments. This allows women to look and feel their best.

What does DAMANCI® Treatment offer?

DAMANCI Treatments offer a full range of products designed to meet the needs of all lifestyles and all types of hair. Ensures longevity and produces younger-looking hair while providing incredible strength, softness, elasticity, brightness and vitality.

KERATIN SMOOTHING TREATMENT: Our maximum-strength keratin ultimate complex anti-aging treatment contains a keratin system, stem cell peptides and other natural ingredients to:

  • Hydrate and restore damaged hair.
  • Reduce volume and eliminate frizz.
  • Works effectively on all types of hair.
  • Long lasting, extra strength formula

ZERØ KERATIN TREATMENT: Our anti-aging formaldehyde-free keratin, is enriched with organic coconut oil, keratin, collagen, stem cell peptides and other natural ingredients to:

  • Rejuvenate and regenerate hair.
  • Reduce volume and eliminate frizz.
  • Makes your hair unbelievably smooth and soft while increasing elasticity, shine and vitality.
  • Get instant results after just one use.
Can I color my hair before or after the treatment?

We recommend coloring the hair and then doing the treatment for better results. If you need to color after getting the treatment, we recommend waiting 2 weeks.

Can I wash my hair after the treatment, and when?

Yes, but we recommend that you wait 48 hours for best results.

What should I do if my hair gets wet during the waiting period?

We advise to blow the hair dry and flat iron with medium to low heat as soon as possible.

Can I go into a pool or the ocean after the treatment?

Wait one week and apply Conditioner before swimming, and rinse well afterward.

What type of shampoo/conditioner should I use?

We highly recommended to keep using our DAMANCI® Sulfate-Free Shampoo & Conditioner formulated to prolong the effects of our treatments.

Can I use any styling products or oils after a treatment?

Yes, after treatment is complete, you can use styling products, preferably without alcohol.

How long will the treatment stay in my hair?

Depending on the state of the hair, it will last 3 to 6 months with proper home care.

Is it possible to do treatment during pregnancy or while nursing?

It’s not recommended, and you must ask your physician if you are breastfeeding or pregnant.

 

Styling & Protection
Does the DAMANCI Elixir Argan Oil add weight to the hair?

Our Elixir Liquid Gold Argan Oil is very lightweight. It restores elasticity and strength, is fast-absorbing, highly moisturizing and non-greasy. It also creates instant shine without an oily residue.

What is the difference between Elixir Argan Oil and Elixir Argan Cream?

The Elixir Argan Oil is a lightweight residue-free, non-greasy formula, that restores elasticity and strength, and prevents future damage, creating shine without oil residue. The Elixir Argan Cream (Leave-In) is used to detangle the hair while conditioning with a creamy consistency that fortifies, hydrates, smoothes and seals in shine.

What type of product should I use to prevent heat-damage?

We recommend using our Empowering Blowout Spray prior to using any heat styling tools such as a blow dryer, flat iron, and curling iron. It is a heat-activated, leave-in spray conditioner that protects your hair and prevents damage.

What makes DAMANCI Empowering Blowout spray special?

It is a heat activated Blowout leave-in spray conditioner that reduces drying time by half. At the same time, it protects the hair, fighting off frizz, nourishing, smoothing, and restoring elasticity and shine.

Does the DAMANCI Pure Intense Mask will work best with my hair type?

Because we only use safe and natural ingredients in our mask, there are no negative side effects to using it, no matter your hair type. Our mask is equally effective on all hair types. Check out DAMANCI Ingredient Glossary to see what you’re feeding your hair.

 

 

AfterPay
What is Afterpay?

Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

How do I use Afterpay?

Simply shop damanci.com or our mobile app and add items to your shopping bag and checkout as normal. At the checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Where can I use Afterpay?

Afterpay can only be applied to purchases made on damanci.com or our mobile app.

Can I use Afterpay if I’m an international customer?

Afterpay is only available to customers with a US billing address within the US and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

What if I can’t pay an Afterpay installment?

If you fail to make a payment, late fees may apply. For more details, please see terms and conditions.

When will my items be delivered if I use Afterpay?

Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online. Visit our shipping page for more information by clicking here.

Is there a limit to how much I can spend on a single Afterpay transaction?

Yes, your bag value must be between $35 and $1,000 to use Afterpay on damanci.com.

What products are not eligible for purchase using Afterpay?

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards or other ineligible products along with Afterpay eligible products, you will need to place two separate orders.

How do I return or exchange an item purchased using Afterpay?

Afterpay returns follow our standard return policy. You can return your Afterpay purchase by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. If you have more questions about your Afterpay return, please contact Afterpay customer support at info@afterpay.com.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay’s Privacy Policy.