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REFUND POLICY

DAMANCI is happy to provide a full refund or exchange within 30 days of purchase date on all DAMANCI products, you return the items to us the same way we sent them to you in the same condition, and with all the original contents (unopened, unused, untested and in resalable condition).


How will I receive my refund?

A refund will be issued to your original payment method after we have received, inspected and confirmed, Your Return will be refunded once the package has been received and processed.


When will I receive my refund?

This usually will be 2-5 business days from the date of arrival from the carrier.


REFUND CONTACT INFO:

Email us at support@damanci.com


LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account or credit card company, it may take some time before your refund is officially posted and processed. If you’ve done all of this and you still have not received your refund yet, please contact us.


HOW DO I MAKE A RETURN?

To return your item(s) for exchange/online store credit, follow the steps below: Generally, as a “rule-of-thumb" you return the items to us the same way we sent them to you - in the same condition and with all the original contents (unopened, unused, untested and in resalable condition).

  1. Please include a brief explanation, as well as the Description of the item/s that you would like to return.
  2. For your protection and to ensure prompt delivery, we recommend that you send your return via an insured method which can be tracked in the case of loss.
  3. You will be responsible for paying for your own shipping costs for returning or exchanges orders. Shipping costs are non-refundable.
  4. Keep a record of shipment until you have received credit or replacement merchandise.
  5. Once your return is received, inspected and approved, your refund will be processed less the shipping, within five business days after receipt of your return.

CONDITIONS FOR RETURNS:

  • Products must be returned within 30 days of purchase for domestic and international orders*.
  • Original tags must remain attached.
  • Item(s) must be in original condition, unworn, and with all the original contents

For your protection and to ensure prompt delivery, we recommend that you send your return via an insured method which can be tracked in the case of loss. You will be responsible for paying